Ticket #29085 Public

Unique Ticket Url Opens WooCommerce Product Page

Hi there, I would like to use/share my events via their unique URL, but because I have tickets for these events their unique URL opens a WooCommerce Product for the event. I would prefer an event page and not a product page. Please help. Thanks!

BY: Bertus Schoeman - Feb 23,2017 AT 8:21AM - 5 years ago
    • By: Ashish Rai Feb 23,2017 AT 9:31AM - Posted 5 years ago - #29093

      That should not have happened. Where do you have the events?

      Also, please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Ashish Rai Feb 24,2017 AT 3:18AM - Posted 5 years ago - #29199

      You are also using  seo plugin and others that may be causing the issue.

      So, disable all other plugins, reset permalinks and check once.

    • By: Bertus Schoeman Feb 28,2017 AT 11:07AM - Posted 5 years ago - #29651

      It seems to be the Yoast SEO plugins that are causing the issues, not sure how or why though. Any suggestions as to what I can do to resolve the problem. Thank you.

    • By: Ashish Rai Feb 28,2017 AT 9:26PM - Posted 5 years ago - #29703

      Sorry. We cannot provide support for third-party plugin.

      Please contact the developer of other plugin and ask them for support instead.

You must login to reply to this ticket


Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON