URGENT!!! Customisation request is killing my website!

200638

Ticket #200638 Public [Closed]

URGENT!!! Customisation request is killing my website!

Hi guys,
My customisation request (ticket 198259) was not finished but released to my website without me knowing.
It has affected the timing of our live events. I have been chasing your developer on the ticket for the whole day with no response.
This should never been done without me knowing about it! A bit shocked to be honest as all my previous experiences with your support were simply amazing, and highly professional on your side.
Please help! Whatever was done by your developer is literally killing my website reputation as we just launched the website!
This either needs to be fixed or reverted to whatever it was before until it is done properly!
I really hope you can get back to me ASAP!
Thank you for understanding!

BY: Vasily Alekseenko - Oct 16,2020 AT 10:56PM - 3 years ago

- By: Basilis Kanonidis Oct 18,2020 AT 10:48AM - Posted 3 years ago - #200755
  Hey Vasily,
  
  I have also replied to the ticket, need you to change server time, have u done it?
- By: Vasily Alekseenko Oct 18,2020 AT 11:34AM - Posted 3 years ago - #200777
  Hi Basilis, the time was updated to BST on last Thursday

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