I am having trouble with my event for October showing the variable options?
Ive setup the variations as per your documentation but each time I click on the add to cart, it doesnt go anywhere….
any idea what might be causing this? I’ve tried setting the “Deafult Form Values” in the variations tab but still no joy.
Do you know what might be causing this?Feb 14,2017 AT 4:14AM - 5 years ago -
I’m having the same issues, I believe that the variable add-on is no longer compatible with the latest Woocommerce update.
Do you have the ‘Manage Ticket Stock’ selection set to YES within the ticket edit screen, if so, set it to NO and make sure you have ‘manage stock’ enabled in each variation within the WooCommerce edit product screen.
This is how my variations are setup and they’re working with the latest EventON Tickets.
(See included reference images of my live setup)
Hopefully this helps.
Lastly, make certain you test on a newly created test event and not a live event.
FWIW, I don’t have ‘Enable stock management at product level’ checked within the product inventory editor and in-fact, I’m awaiting clarification from Ashan specifically related to an inventory question in another ticket per that exact topic.
thank you VPREATR
Yes we have noticed this error popping up on a few sites So Ashan has gone into solution mode and will be working on how to fix
Sorry for the delay
Actually I have identified the issue and we are working on couple of last issues with tickets addon and ironing those out as soon as thats out we will release tickets addon.
Also VPREATR i will answer your tickets here shortly 🙂
Thank you for the quick reply.
May you offer an approximate time scale (days/weeks/months) so we may update our own customers? Currently there will be people unable to purchase tickets so it would be great if we can offer a rough ETA.
We are really hoping for before end of this week. 🙂
I noticed version 1.4 has been released, however I dont think this has addressed our issue above, is this as expected?
My demo page for reference; http://www.achieve.co.uk/home-v2/
You are correct the update work for all other evetns except when the event is opening as lightbox we will get a fast update with a solution out soon for tickets addon. Also you can check for realtime update via twitter http://www.myeventon.com/documentation/latest-versions-of-addons/
I wasnt sure whether to submit this as a feature or bug… but on popup, after selecting the variable product, there is no price confirmation to the customer?
This can be seen on this page; http://www.achieve.co.uk/home-v2/
I think when the customer selects a product variation they should be aware of the price before clicking ‘add to cart’.
I’ve attached an image of a suggested way to do display this….
THis is what was fixed in version 1.4.1 so please update to that version and clear cache to load new js files.