Ticket #34393 Public [Closed]

variable product not adding to cart

I followed the instructions here¬†http://www.myeventon.com/documentation/set-variable-prices-tickets/ but it doesn’t seem to help. No matter what the tickets don’t get added to the cart when adding them from the popup window on that page. If you add them from the shop however they do work (https://www.txfirechiefs.org/shop/)

Please help as this is a live site. Thanks.

BY: Skyler Nelson - Apr 17,2017 AT 10:09AM - 4 years ago
    • By: Ashish Rai Apr 18,2017 AT 7:36AM - Posted 4 years ago - #34473


      I see you have already upgraded woocommerce to 3.0

      Our ticket addon is not fully compatible with woocommerce 3.0 yet.

      That may be why you are experiencing the issue.

      We are working to make ticket addon compatible, but for the time being, can you revert to previous woocommerce version and check again?


    • By: Skyler Nelson Apr 18,2017 AT 8:03AM - Posted 4 years ago - #34479

      I’ll check to see, not ideal since I’ll lose a lot of updates between the update and now. Do you have a projection date on compatibility?

    • By: Ashish Rai Apr 19,2017 AT 12:06AM - Posted 4 years ago - #34552

      We had already released couple of updates of our plugin but they were not enough. This seems to be a major update from Woocommerce themselves. So, it will take some time. Unfortunately, we cannot give exact release date.

      Please check our twitter page regularly:


    • By: Skyler Nelson Sep 13,2017 AT 12:50PM - Posted 4 years ago - #48292

      Hi. Is the plugin compatible with these features yet?

    • By: infotainerdave Sep 13,2017 AT 5:40PM - Posted 4 years ago - #48335

      Yes so update tickets to version 1.6

      it is compatible with woo3.12


      You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate and delete old addon. In order to update addon to latest version. This link further explains it.

    • By: Skyler Nelson Sep 14,2017 AT 8:10AM - Posted 4 years ago - #48404

      Thank you. If I see an issue I’ll open another ticket.

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