On the checkout page, specifically when asking for ‘Full Name of the Ticket Holder’; the event is displayed (i.e. Event Name: xxxxx) and then the product variation, in my case it should be ‘group:‘, although it is presenting itself as ‘pagroup:‘
I briefly glanced at includesclass-bothends.php, specifically lines: 87-140 and didn’t see any glaring reasons for the prefix of ‘pa‘ to the variation name; that said, WooCommerce’s is able to display the variation properly, both in view cart and checkout screens. My first thought or wild guess (if you will) is a possible issue related to the use of ‘str_replace’, although I’m out of my depth, so I could be entirely wrong.
FWIW, it appears the variation display during this checkout phase is a new feature within v1.4/1.4.1, as such a rollback to a prior version wouldn’t provide comparative details.
Thoughts?Mar 6,2017 AT 6:58PM - 3 years ago -
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Yes we have added that code. And your wp-admin login you shared are not correct so there is nothing we can do at the moment.
Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
My apologies, it appears that I changed the the password on your vendor login; I’ll update both WP-Admin/FTP and post the details privately, ASAP.
I’ve since upgraded to version 1.5 and discovered that the issue has changed from the pagroup to attribute_group; see this new ticket for more specifics: http://helpdesk.ashanjay.com/ticket/additional-ticket-information-attribute_group-ref-eventon-tickets-v1-5/
Additionally I’ve updated the login information within the aforementioned ticket.
Can you please provide screenshot of this further explaining how it appear on your website thanks
Here’s a screen shot of that specific section:
ok i see whats goin on would you mind sending the FTP information in here again and I can get that debugged and fixed for you the sooner you send FTP 🙂
You are all set my friend! there was a small error in the code that was suppose to fix that from last time 🙂 but all good now.