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389629

We are using Ticket sales and the confirmation Ticket emails to customers are showing the wrong time with 1 hour later than the actual event

Events are set for schedualed times and tickets are sold for them
But the confirmation email sent to the customer states a time one hour later than the scheduled time.

Can this please be addressed urgently as we are sending out misleading confirmations right now.

BY: Peter Shearn - Jun 9,2025 AT 7:51AM - 15 hours ago
    • Artem Jun 9,2025 AT 8:35AM - Posted 15 hours ago - #389632

      Hello,

      It says “Sorry, you are not allowed to access this page.” when I try to access wp-admin page. Could you give us access?

    • Artem Jun 9,2025 AT 8:36AM - Posted 15 hours ago - #389634

      Please also check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

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