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399346

We're using Action User which breaks the screen scrolling.

Two problems:
One: we prefer the action user new event as part of the page rather than a pop up but using this stops the window scrolling down.
Example Page: https://www.totnespulse.co.uk/add-an-event/

Two: The Lightbox pop-up window formatting has gone wrong with formatting from the right hand side. Oddly the hosting page with the add an event button also breaks the screen scrolling abilty.
Example Page: https://www.totnespulse.co.uk/new-event/

BY: Peter Shearn - Nov 13,2025 AT 7:53AM - 2 days ago
    • Artem Nov 14,2025 AT 1:34AM - Posted 3 days ago - #399390

      Hello,

      1. Your theme (or Page Builder if you use one) adds this style that completely removes the side scroll:

      Unfortunately, we cannot fix this from our side.

      2. This is because of added formrtl=”yes”. It changes the form formatting to RTL, but since your website is LTL, then it breaks the styling.

      Please remove formrtl=”yes” from the shortcode.

    • Peter Shearn Nov 14,2025 AT 9:07AM - Posted 2 days ago - #399405

      Great – thats a fix – thanks !

    • Artem Nov 16,2025 AT 9:31AM - Posted 21 hours ago - #399422

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

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