X
327321

When I change the content of an event and update my website, the changed event is shown - but when I click on it, the lightbox is empty. Why

BY: Martin Webmaster - Sep 20,2023 AT 11:14AM - 1 year ago
    • Artem Sep 20,2023 AT 1:22PM - Posted 1 year ago - #327336

      Hello,

      There are several js errors:

      Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

    • Martin Webmaster Oct 8,2023 AT 4:29PM - Posted 1 year ago - #328657

      Hi!

      This doesnt help me (its a very poor answer of you)!

      When I copy the shortcode to another page, where there are other and few errors, it doesnt work either!

      Check here: Test1 | Fotoklubben Kronborg i Helsingør

      So how can you fix this???

      It is obviously an error of your plugin.

      Regards,

      Martin.

    • Artem Oct 9,2023 AT 4:20AM - Posted 1 year ago - #328682

      It works in Troubleshooting Mode:

      Which means there is a certain plugin or the theme itself that causes this.

      Let’s also try enabling WP_DEBUG to check if there are any server errors. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON