Ticket #33856 Public

when to delete events

Could you tell me how to keep the dates from deleting off of my site on the day of the event. How can I make it delete once the day is over, instead of when the day starts? Thank you!

BY: bshoc - Apr 10,2017 AT 7:41PM - 4 years ago
    • By: infotainerdave Apr 10,2017 AT 11:10PM - Posted 4 years ago - #33862

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Apr 13,2017 AT 7:54AM - Posted 4 years ago - #34159

      Do you have auto deletion of past events enabled in the eventon settings?

    • By: bshoc Apr 13,2017 AT 1:19PM - Posted 4 years ago - #34200

      can you tell me where they setting is located? We don’t want to show past events, we just want the event to stay on the page until that day is over. Right now, it deletes as soon as the date gets here, so when people come to look for the information on the day of the event, they can’t find it. Thanks!

    • By: Ashish Rai Apr 13,2017 AT 8:58PM - Posted 4 years ago - #34228

      If you go to yeventon->settings, you will have “Hide past events for default calendar(s)” and “Auto move events to trash when the event date is past” options there.

      Also, please check if you have correctly set your timezone in Dashboard->Settings->General

    • By: Ashan Perera Apr 14,2017 AT 8:17AM - Posted 4 years ago - #34260

      If you have people coming back to check for information i do not recommend deleting events. I am guessing you already have what ashish mention above activated because unless that is on the past events should not be deleted from your site.

      What I would suggest is using hide_past=’yes’ shortcode in your calendar so the events will still exists in your website for direct event link access but they will be hidden from calendar after current day.

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