I unfortunately upgraded to WooCommerce 3.0 and I have the following error in the Event Tickets panel (copied below). I have installed the new version of Event Tickets 1.5.1 but I still have the error. Thanks for your help!
Fatal error: Uncaught exception ‘Exception’ with message ‘Invalid order.’ in /home/jungian4/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86 Stack trace: #0 /home/jungian4/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 /home/jungian4/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order)) #2 /home/jungian4/public_html/wp-content/plugins/eventon-tickets/includes/class-functions.php(579): WC_Abstract_Order->__construct(‘14598’) #3 /home/jungian4/public_html/wp-content/plugins/eventon-tickets/includes/admin/class-meta_boxes.php(389): evotx_functions->get_customer_ticket_list(‘11610’, ‘12253’, ‘all’) #4 [internal function]: EVOTX_post_meta_boxes->evotx_metabox_content(Object(WP_Post), Array) #5 /home/jungian4/public_html/wp-admin/includes/template.php(1048): call_user_func(Array, Object(WP_Post), Array) #6 / in /home/jungian4/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86Apr 6,2017 AT 12:08PM - 4 years ago -
They already have a version 3.0.1 out with so many fixes. Man we cant even keep up with all the errors thats coming out. The best option is to wait it out. Wait out till all their bugs are dealt with.
We are doing tests with tickets addon and WC latest version and its a none stop stream of bugs… if you have an option I would strongly suggest going back.
I am not confident enough to safely roll back WooCommerce. Especially since WC did a database upgrade when it updated. I am pretty much stuck now until you manage to shovel your way through the sludge. I wish you all speed!
Actually yes you are right that is what i am reading in their reviews page https://wordpress.org/support/plugin/woocommerce/reviews/ which keep getting more and more bad reviews about the new update.
People trying to roll back got even more trouble after rolling back.
Actually if you wanna send me FTP access to your site please? i am not seeing that error on my end.
ftp pw: 8p:!7a2$Hw
whats the FTP host URL?
So when do you get this error?
I used to get the error here:
The error message seems to be gone, but instead the Event Tickets panels is empty….?
Also if I go to the edit page I cannot turn tickets off. I thought if I turned them off and on again then the information might return.
If you go to that edit page you will notice that something seems very wrong. I can’t get any of the panels to expand – I can’t change the date and time or any of the other information.
Even the text edit window is broken
Actually your site has several WC related error like this
coming from your theme i guess not sure where, i know its not from eventon. You are also getting a none stop error from this
[07-Apr-2017 17:41:39 UTC] PHP Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method Black_Studio_TinyMCE_Compatibility_Plugins::siteorigin_panels_enable_pages() should not be called statically in /home/jungian4/public_html/wp-includes/class-wp-hook.php on line 298
Let me look into tickets editor.
Ok got that taken care of now.
Thanks! that’s brilliant.
There is couple of other bugs that we have resolved in tickets addon and going to release this update later today so please make sure to update to this new ticket addon v1.5.2 when it become available. Hope that will resolve all your issues 🙂
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
The problem has returned. On the edit page of my event I cannot edit the information in any of the panels. Please help. I have not change dthe detaisl on the admin account of the FTP account.
I think you might have reinstalled the old tickets version i just re-uploaded latest tickets version 1.5.2 and its all working again now.
Thanks!! I was waiting for 1.5.2 to come out. I will write a positive review. You have a great plugin and it is very well supported.
I’m sorry to be a nuisance, but I am still having problems with this event:
If you look at the “Ticket Section Title” section you will see that there is no “Add to Basket Button”. What happened to it? How do I restore it?
Another problem with the same event is that if I go to the edit page:
and then I click “View Attendees” I get nothing. If I click “Download CSV” I get the following error:
The web page at https://www.jungiananalysts.org.uk/wp-admin/admin-ajax.php?action=the_ajax_evotx_a3&e_id=11610&pid=12253 might be temporarily down or it may have moved permanently to a new web address.
Really sorry about that mate I must have missed this part earlier. But should be good now 🙂 fingers crossed !
thanks a TONNE!!!
I just went and renewed support for 6 months on CodeCanyon. thanks again.
Stephen, thanks a lot for the review as well. Also you dont need to buy support from them please read my article here http://www.myeventon.com/news/free-eventon-customer-support-infinity-now/
when you buy eventon you get support for free for ever no need to buy extended support. I just have that extended support option enable in codecanyon because if I turn it off it says we dont support eventON and that would be misleading and could turn down a potential customer.
We already upgraded to WooCommerce 3.0 and have two events live with ticketing. What course should we take to correct that no one can purchase tickets. Do we just stop using the tickets and go to a Product sale model until all is fixed? Any recommendations?
@thaddeushuff please create a new ticket and send us your website information.
@ hoertheatrale please create a new ticket so i can address your issue.