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35219

Ticket #35219 Public [Closed]

Woocommerce Version 3.0.4 incompatibility with eventon-ticket

Their are 2 very important bugs with the last version of woocommerce and last version of eventon-ticket:

  • Product variation by default is not selected.
  • It’s possible to add the event to cart without variation and the cart will be empty.

All our events have variation so many of our clients are complaining…

Can you please fix this bug asap.

Kind regards

BY: amelie - Apr 24,2017 AT 7:26PM - 4 years ago
    • By: infotainerdave Apr 25,2017 AT 6:52AM - Posted 4 years ago - #35266

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

       

      for future don’t update plugins as soon as they come out with a new one if they intergrate with other plugins. when woo 3.0 came out not long ago it was a nitemare to get it to work, then 3.01 came out days after and then 3.02 which requires us to constantly go back to the same issue – we will get this sorted out pretty fast but many other plugins don’t have good support- so unless there is a huge security issue best to wait until the dust settles before updating

    • By: Ashan Perera Apr 26,2017 AT 8:21AM - Posted 4 years ago - #35352

      Amelie, thanks for the message but you gotta give us wp-admin login information cus now we have to request that from you to do any debuging and thats gonna push your ticket down the queue.

      Until we get that information to do any further actions..

      make sure you are on latest ticekts addon http://www.myeventon.com/documentation/latest-versions-of-addons/ we are not seeing this issue so make sure you update to latest ticket and clear cache. Because the register button should not appear if nothing is selected.

      Also it kind of seems like you have done some customization on register now area? because itd oesnt look like our version.

      Capture

      if you have other WC plugins try deactivating those to see if the customizations go away and if the variations work.

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