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368393

WP-Forms is integrated to my EventON Card, but I can't send E-Mails. It says: Action failed. Please refresh the page and retry. Can you help

Hello,
I implemented WP Forms to my EVENT-On Card. However, if I want to send an E-Mail, the error “Action failed. Please reshresh the page and retry.” apprears in the browser. Do you have any idea to fix this issue?
Thank you for an answer!
Kind regards,
Franziska

BY: Franziska Clas - Oct 29,2024 AT 3:07AM - 7 months ago
    • Artem Oct 29,2024 AT 7:26AM - Posted 7 months ago - #368430

      Hello,

      Could you try disabling nonce verification by making this change:

      https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/09/06132707/Screenshot-2024-09-06-at-1.26.42%E2%80%AFPM.png

      You can find the file by going to EventON folder > includes folder.

    • Franziska Clas Oct 30,2024 AT 12:31AM - Posted 7 months ago - #368517

      Hello Artem,

      thank you for your quick response. I found the file and compared it to the screenshot. However, for me it looks quite the same. Here is the code on my site:

      // verify nonce
      if(empty( $_POST[‘nn’] ) || !wp_verify_nonce( wp_unslash( $_POST[‘nn’] ), ‘eventon_nonce’)) {
      wp_die( esc_html__( ‘Action failed. Please refresh the page and retry.’,’eventon’) );
      }

      Should I change anything here?

    • Franziska Clas Oct 30,2024 AT 12:47AM - Posted 7 months ago - #368519

      P.S. I also tried comment it out using /* */ for this code snippet… didn’t work.

    • Artem Oct 30,2024 AT 2:22AM - Posted 7 months ago - #368550

      Can you please send us a direct link to where the actual issue is happening?

    • Franziska Clas Oct 30,2024 AT 3:18AM - Posted 7 months ago - #368554

      Hi Artem,

      this link appears when I try to send a form:

      https://www.wingtsun-selbstverteidigung.de/?evo-ajax=eventon_get_events

    • Franziska Clas Oct 30,2024 AT 6:18AM - Posted 7 months ago - #368565

      This is the site, where the EventOn Card is located:

      https://www.wingtsun-selbstverteidigung.de/seminare/

      > in every EventOnCard, there is a WP Form, which doesn’t work…

    • infotainerdave Oct 30,2024 AT 8:24AM - Posted 7 months ago - #368578

      I have tried a few things from creating a new field just for the form and changing a few things but nothing has worked (I did change it back )

      perhaps try a snippets program- paste the shortcode into the snippets and then paste the snippets shortcode into the event

      https://en-au.wordpress.org/plugins/code-snippets/

      so you create a new snippet- make it universal and then paste the form shortcode into that snippet- which will generate a shortcode- then paste that snippet shortcode into the event

    • Franziska Clas Oct 31,2024 AT 3:09AM - Posted 7 months ago - #368718

      Thank you for that idea. Unfortunately, it didn’t work either. Any other ideas? I’m sorry – but I have to fix it and I have no clue how…

    • Franziska Clas Oct 31,2024 AT 7:11AM - Posted 7 months ago - #368733

      Hey there,

      I found an alternative solution. So so need to worry about it any longer 😉

      Thank you so much for your help.

      Cheers,

      Franziska

    • Artem Oct 31,2024 AT 10:16AM - Posted 7 months ago - #368779

      Perfect! If you have any further questions or concerns please create a new ticket.

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