Hello,

I created a new test event and it seems to be working correctly:

https://healings.one/wp-admin/post.php?post=5306&action=edit

Could you try using a different email?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hey Alain,

One thing – if you can – can you please post which characters are those dynamic characters, so we can be able to understand and test it also from our side?

OK, I can see those characters now.

Allow us some time to see how we can integrate them to the platform so we can confirm how thye work.

We released RSVP 2.7. Could you check if you still have the issue?

try this patch fix and see if it work.

Hey Alain,

Sorry but not clear, are the issues shorted out or not?

Great! Do you need our help in anything else?

Hey Alain,

We will fix that also, no worries 🙂

interesting because I can see the email that is sent is indeed properly formatted https://healings.one/wp-admin/post.php?post=5300&action=edit&debug=true&type=notification_email

Hmm it works fine for new rsvp admin email in gmail for me.

Can you maybe forward the incorrect email to info@myeventon.com and see if opening that in gmail will work.

Hmm i have not received those/ Can you please resend them and set subject as “TID 221886” thanks

Hi Alain,

Can u tell me one thing, what is your email / browser encoding? I think the problem persists because of your browser encoding at this stage

Hi,

so you understand that this is not from our side as some are ok and other not right?

Hi, it can’t be from us. We use the same encoding everywhere.

I explained right?

Sure, I think this is right!

basiliskan@gmail.com

Alain, i made a change in the code to remove html_entity_decode() from title field. That was the difference in notification email vs others. See if that worked?

Found it, I am going to do several tests now. You may receive several notification emails. If so please ignore 🙂

here is what I found out. You are using a SMTP plugin to send out emails. I think you will need to make sure they support UTF-8 characters because if I type the event title with those characters direct into the email body they still get encoded into weird letters. — Which tells me the encoding is happening outside of eventON mail method.

HOLY CRAP!! I got it to work!! Voila!

This is what I changed.

Ok i will add these UTF character changes to next RSVP release. For now you should be able to use this. And I added it to emailing class so it will effect all the other emails as well.

This is huge!!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!