Ticket #30570 Public

• Hi,

  on the above page in APRIL events get displayed which are in MARCH.

  BY: luc a - Mar 8,2017 AT 4:38AM - 3 years ago
• • By: Ashish Rai Mar 8,2017 AT 5:37AM - Posted 3 years ago - #30572

    If you have set the event to span to several months, it will also display on all other months. So, check the settings.

  • By: luc a Mar 8,2017 AT 6:03AM - Posted 3 years ago - #30580

    Hi,

    the settings in the backend are correct – one of the events is even only on one day.

    

  • By: Ashish Rai Mar 8,2017 AT 10:19PM - Posted 3 years ago - #30691

    Please give administrator-level privilege to the username/password you have provided

  • By: luc a Mar 9,2017 AT 2:12AM - Posted 3 years ago - #30706

    HI you are admin now

    pls also check buggy header on smartphone   Ticket #30033

     

    thanks

  • By: luc a Mar 9,2017 AT 3:24AM - Posted 3 years ago - #30712

    HI you are admin now

    pls also check buggy header on smartphone   Ticket #30033

     

    thanks

  • By: Ashish Rai Mar 14,2017 AT 9:47AM - Posted 3 years ago - #31194

    Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

  • By: Ashan Perera Mar 14,2017 AT 12:54PM - Posted 3 years ago - #31225

    That is very strange. Can you please send us FTP access to your site so I can do some tests. Also

    Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

  • By: luc a Mar 15,2017 AT 10:11AM - Posted 3 years ago - #31333

    Hi,

    we found out that it is a bug which is related to the date if it is the 30. it stays in the correct month, if it is  the 31. it goes into the wrong month

    So it is related with how you deal with the integers of the date

  • By: Ashan Perera Mar 15,2017 AT 11:19AM - Posted 3 years ago - #31346

    Again, please send us FTP to further debug this issue, as I have already found out yesterday what you just discovered.

  • By: Ashan Perera Mar 16,2017 AT 10:22AM - Posted 3 years ago - #31421

    I am sorry what is the issue with header? I dont see you have mentioned anything about that before. I will dive into testing on 31st day issue here in a few.

  • By: Ashan Perera Mar 16,2017 AT 12:17PM - Posted 3 years ago - #31441

    

    I was ready to dive into your issue but you have removed permission for us to your site!

    We need full backend admin access! we will resume once required information is supplied.

  • By: Ashan Perera Mar 16,2017 AT 12:19PM - Posted 3 years ago - #31442

    With regards to your last response. I am addressing the issues mentioned in this initial ticket and this ticket only. So if you want me to take a look at this header that need to be mentioned here clearly as to what the issue is. And its fine if you want to ask multiple issues on the same ticket even though ticket time doesnt say that.

  • By: Ashan Perera Mar 17,2017 AT 1:17PM - Posted 3 years ago - #31525

    Good news I resolved the march evnts showing in april.I have replied for header issue please follow up in there regarding that.

    Marking this as resolved 🙂

    If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

  • By: luc a Mar 20,2017 AT 1:28AM - Posted 3 years ago - #31644

    Hi,

    thanks fpr fixing it – since you fixed it on the test URL – pls now let me know what you did, so that I can fix it on the real  / live URL.

    thanks

  • By: Ashan Perera Mar 20,2017 AT 12:27PM - Posted 3 years ago - #31724

    Oh it was a test site 🙂 ok so please check the screenshot below should explain which file and the code i added was date_default_timezone_set(‘UTC’);

    

  • By: luc a Mar 21,2017 AT 1:45AM - Posted 3 years ago - #31761

    Hi,

    thanks that fixed it – do you put this fix in an update of your plugin?

     

  • By: Ashan Perera Mar 21,2017 AT 9:52AM - Posted 3 years ago - #31816

    Yes it will be in the next version 🙂