Wrong Time Format on repeated events

211971

Wrong Time Format on repeated events

My main event time shows as 24 hours format. Example 16:30. But repeated events show as 12 hours format (AM/PM) so 4:30 PM instead of 16:30. I want 24 hours format on all events. How can I do that?

BY: Thierry Ouellet - Dec 17,2020 AT 9:38AM - 4 years ago

- Artem Dec 17,2020 AT 12:10PM - Posted 4 years ago - #212013
  Hello,
  
  Could you go to https://innovaltech.ca/wp-admin/options-general.php and change Time Format to H:i ?
- Artem Dec 17,2020 AT 12:35PM - Posted 4 years ago - #212026
  Hi,
  
  Yes we could do this, but we can not do it without backend access and you have not provided that to us.
- Artem Dec 18,2020 AT 3:27AM - Posted 4 years ago - #212129
  Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
- Ashan Perera Dec 21,2020 AT 4:44PM - Posted 4 years ago - #212521
  here is the patch fix to resolve this issue.
  
  I will include this in the next version update. 🙂
- Thierry Ouellet Dec 22,2020 AT 2:46PM - Posted 4 years ago - #212675
  Hi,
  
  Thanks but it did not change anything in the frontend and it broke the backend (not able to delete the repeating events or to show them all).
  
  The time of the repeating events still shows 4:30 and not 16:30 like the initial event.
  
  Thanks.
- Artem Dec 23,2020 AT 3:54AM - Posted 4 years ago - #212733
  …not able to delete the repeating events or to show them all…
  
  This seems to be working on my side:
  
  Could you try cleaning your cache?
  
  The time of the repeating events still shows 4:30 and not 16:30 like the initial event.
  
  Unfortunately, it seems that you need to re-add repeats to make them work correctly. We apologize for this. Could you add them again and let us know?
- Artem Dec 24,2020 AT 4:37AM - Posted 4 years ago - #212843
  I need to check EventON’s code. Could you allow us to access https://innovaltech.ca/wp-admin/plugin-editor.php?
- Artem Dec 25,2020 AT 9:15AM - Posted 4 years ago - #212887
  Thank you for the message, the problem is that https://innovaltech.ca/wp-admin/plugin-editor.php is still unaccessible for this login:
  
  Désolé, vous n’avez pas l’autorisation d’accéder à cette page.
- Artem Dec 25,2020 AT 3:39PM - Posted 4 years ago - #212907
  Please check now with clean cache.
- Ashan Perera Dec 30,2020 AT 5:30PM - Posted 4 years ago - #213511
  please try this fix to get date picker range resetting.
- Thierry Ouellet Jan 4,2021 AT 10:06AM - Posted 4 years ago - #213919
  Hi,
  
  Awesome now everything works fine. Will you include this fix into the next release? I want to make sure that if I update the plugin I won’t lose that fix.
  
  Thanks.
- Artem Jan 4,2021 AT 12:17PM - Posted 4 years ago - #213931
  We will include this fix in the next release.
  
  We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
  
  If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
- Thierry Ouellet Jan 4,2021 AT 2:27PM - Posted 4 years ago - #213941
  Great thanks I will leave the review!