This is exactly the same issue as a customer has previously reported in ticket #410471.
The Zoom link in confirmation emails and in the event listing takes me to the event page (for repeating events, it takes me to the first event date in the series rather than the date for which a ticket has been purchased).
I have updated all eventON plugins to their latest versions and have saved the permalinks but the issue persists.
- Aug 17,2026 AT 1:36PM - 4 hours agoHello,
Tickets add-on 2.5.9 is available. Could you update?
Please also make sure that the order associated with the virtual event is Completed.
Do you have the same issue with this test event after you completed your order:
https://thelanguagehub.co.uk/events/test/
Hi,
Thanks for getting back to me.
I have updated the Tickets Add-on to 2.5.9, purchased a ticket for the test event, marked the order as completed in WooCommerce, but the problem is still present, i.e. the booking link in the confirmation email still takes me to the first instance of the repeating test event on our website. Also, the ’Join the Event Now’ link on the event page simply opens a new tab with the same page displayed in it.
Apologies… I thought you were referring to the test event I have myself created – I didn’t realise you had created your own test event . I have now tested using your test event and the event link takes me to test.com.
Could you tell us more about how do you complete orders? Manually?
Yes, we always complete orders manually.