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197691

Ticket #197691 Public

zoom meeting button not there

hello,

the button to create a zoom meeting is not present when creating an event. i have activated the zoom api and all plugins are up to date.

thanks for your help!

BY: Rian Bodner - Sep 28,2020 AT 8:34AM - 3 years ago
    • By: Rian Bodner Sep 28,2020 AT 8:36AM - Posted 3 years ago - #197692

    • By: Artem Sep 28,2020 AT 10:37AM - Posted 3 years ago - #197710

      Hello,

      Please check this screenshot from my side:

      As you can see CREATE ZOOM MEETING is available.

      Could you send us similar screenshot?

    • By: Rian Bodner Sep 28,2020 AT 12:14PM - Posted 3 years ago - #197741

      for some reason i can’t upload the screen shot. but i figured out how to fix the problem:

      when i turn on virtual event, Zoom is automatically selected and does not display the create zoom meeting button. if i change to another virtual platform in the dropdown menu and then re-select Zoom, it appears.

    • By: Basilis Kanonidis Sep 28,2020 AT 1:19PM - Posted 3 years ago - #197777

      Hi Rian,

      Do you have any Cache plugin or enabled REDIS / Memcache?

    • By: Rian Bodner Sep 28,2020 AT 2:03PM - Posted 3 years ago - #197788

      not that i’m aware of

    • By: Ashan Perera Sep 28,2020 AT 4:53PM - Posted 3 years ago - #197815

      I see whats happening I will make the necessary changes in the next version  to eventON to show create zoom button on default for the new event create page 🙂

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