Archives: Replies

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Please go to EventON > EventTop:

Hello,

It’s showing “403 (Forbidden)” error:

Could you also try updating EventON to 4.9.5? If the issue continues, could you please try the instructions mentioned in this documentation?

Ashan,

Please start from this message:

Reply to: 384579

There are differences between our API and Standard API, but I am not sure how big and can we fix this from our side.

Could you check?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Could you go to CodeCanyon > Account > Download > make sure to click on “Installable WordPress…”? Try to install the downloaded archive.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Could you update EventON to 4.9.5? It should fix the issue.

I commented this line and now all events are in their color from Edit Event > Event Color:

Could you check and let me know?