Reply to: tickets(191350)

Here are some other errors from console when I try to edit an event. The page loads, but none of the toggle sliders will move when clicked.

Uncaught SyntaxError: Unexpected end of JSON input
at JSON.parse (<anonymous>)
at Function.n.parseJSON (load-scripts.php?c=0&load[chunk_0]=jquery,utils&ver=5.5:4)
at Object.t.setInitElementsJson (admin.js?ver=2.3.6:51)
at HTMLDocument.<anonymous> (post.php?post=3399&action=edit:1424)
at i (load-scripts.php?c=0&load[chunk_0]=jquery,utils&ver=5.5:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery,utils&ver=5.5:2)
at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery,utils&ver=5.5:2)
at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery,utils&ver=5.5:2)

Reply to: tickets(191594)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(191350)

Yes, I mentioned it was 2.9.1. That’s the latest to my knowledge. There are no updates in the admin panel.

Reply to: tickets(189891)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(192611)

Hello,

Could you try this patch fix to resolve the issue:

Make sure to change code where it is circled. should resolve the issue and we will release this in the next update to booking addon.

Reply to: tickets(186800)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.