Please try disabling LiteSpeed Cache plugin and try to install EventON Photos add-on again.
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Replies for tickets on suppota
Reply to: tickets(192617)
Hello,
I cannot access wp-admin page:
Access to technologyresourceadvisors.com was deniedYou don’t have authorisation to view this page.
HTTP ERROR 403
Could you check?
Please make sure that you are using FullCal shortcode:
[add_eventon_fc]
Reply to: tickets(192620)
Hello,
EventON shows event type in alphabetical order. Unfortunately, the only way of changing this is to customize the source code.
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: tickets(192627)
Please also try installing jQuery Migrate plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/
Reply to: tickets(192627)
Hello,
It seems that the problem is in Team Members Pro plugin:
Uncaught TypeError: $(…).live is not a function
at HTMLDocument.<anonymous> (tmm.min.js?ver=5.5.1:5)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
at Function.ready (jquery.js?ver=1.12.4-wp:2)
at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Reply to: tickets(192208)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Reply to: tickets(192466)
Hi… Disabled various plugins and also switched to Twenty twenty theme – more link still doesn’t work.
I can remove the More link which is ok but then when I add the event to the basket it no longer asks for ticket holders details like it used to – is this correct or is this because this is a free, virtual event?
The whole thing was working previously, with free/virtual and also ticketed/paid for events, so I really can’t fathom out what has happened here…
Reply to: tickets(191016)
It is also green in incognito mode. Of course I’ve cleared cache. It doesn’t work. Coupd you check it. You send me correct screen but it is still green in every browser.
Reply to: tickets(191016)
Hi MArcin,
Have you looked my screenshot?
Can you please clear cache or try icognito?
Reply to: tickets(192208)
Just checked it after about 24 hours and it all seems to be working very well. No errors are showing on our debug file anymore so I would say this has been resolved. Thanks again for your help! Support for this plugin is top notch, I really appreciate it.
CB