Reply to: tickets(191678)

I have adjusted it so that you can properly log in.

I have double checked the format for the date and everything looks to be correct. I have also taken the test csv file and added my events to that file and used it as the base template. Everything shows up correct in the preview right before uploading all the events. And then once I upload the events, all the dates are set for the 1970 date.

Reply to: tickets(191536)

I am very sorry, you are correct. In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

So the only option is

Please use Custom Repeats https://docs.myeventon.com/documentations/setting-up-repeating-events/ and then delete repeat > add repeat with new time.

Reply to: tickets(191683)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.evoau_submission_form p.subrows.event_location_cord { display: none !important; }

Reply to: tickets(191676)

Hello,

Please try going to Edit Event > enable Year Long Event – Show this event for the entire start event Year.

You can also add yl_priority=”yes” to the shortcode to move year long events to top.