Archives: Replies

Replies for tickets on suppota

Reply to: tickets(179228)

The order# is 87268 (paid May 24th)

The email address is hello@yeshenorbu.se

We received the notification about the renewing subscription on June 2nd

Reply to: tickets(190676)

So on the website there are two areas where the events module is used.

Tab- Shooting.

Here the search is shown at first by quarry then region. This is ok.

The second click through displays the results, but these results are hidden in filers by months and years ( see picture )

i would like all events to show at first view. Then the months / years filters can be used after.

 

The second area is tab- shows & fares. Again here the events are hidden in the same filters , months / years.

Please show all events at first view then apply filters after

Reply to: tickets(191452)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(191442)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(191726)

Please make sure you also have the latest version of the main plugin.

Where do you have the issue? Give us page url

Reply to: tickets(190639)

2. About connecting to meeventon account I can’t cause it doesn’t recognize my mail. I use:

clauser.andrea@cpartners-group.com

can you please check if there are other credentials?

 

  1. Did you activeted the Eventon plug-in before? It is deactiveted to let SG Omptimizer works properly. If there is no conflict why as I activeted it and I go to the SG Optimezer pannel it says you can’t connect to the API and when I deactive EventOn it works again?I asked to SG customer care but they said the problem is from EventOn. Please try to test as I show you and try to fix it, it is very important.

Reply to: tickets(191654)

Hello Artem,

Thank you for the answer regarding the position. And what about the seat section opening automatically?

Best regards

Joost

Reply to: tickets(188859)

THIS IS UTTERLY RIDICULOUS!!!!!  SOMEONE NEEDS TO RESPOND TO THIS TICKET YOU ARE A THIEVING CRIMINAL COMPANY.  GIVE ME MY REFUND AND STOP DODGING THIS TICKET.