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Replies for tickets on suppota

Reply to: tickets(191346)

Hi,

I tried that, actually, the event is set for August 31st, see attached.

The other strange thing is that I selected this option: Show other future repeating instances of this event on event card, however, the additional dates are nos included in the card, they are placed as additional events on the calendar (See IMAGE2).

I tried deactivating all the plugins as suggested on the troubleshooting, but there is no correction.

My best guess is that, once you create an event and you published, if you edit it in the future to add repeating events or to put a new date, it won’t work as intended. Is this the way the software is designed to work?

Best regards

Paul

 

Reply to: tickets(190927)

Do you have any other idea why I would be getting that error when trying to save the new code?  The error is “scrape nonce check failed”?

Thank you

Reply to: tickets(189125)

Hi Jake,

Unfortunately no, but please be patient as it is highly appreciated Ashan is working towards a solution

Reply to: tickets(191346)

Hi Paul,

If it is completed event you can change the date so it can be re-activated.

have you tried that?

Reply to: tickets(186042)

I realized we didn’t actually have the Ticket Variations plugin yet, so I’ve just purchased that. However, would you consider letting us have that license at no cost for the first year, or give us an equivalent discount on our upcoming renewals (Nov 1)? This seems like a reasonable gesture, considering that the job took 1/3 longer than we contracted for.