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I do see it.  Can you tell me why at checkout I only see Child’s Full Name?  Also, it’s not a required field.

 

Thank you again for your help!

David

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually the problem is in server memory: https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

Please follow https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/ and deactivate licenses on your test site. After activate them on your other server.

Hello,

I am sorry, the access information you have provided did not work for us:

Error: the password you entered for the username Support is incorrect.

Please check them and post the correct login information as a private message, thank you!

Please also check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Ashan,

No matter which option I choose Event processing timezone method, still 8:30am:

http://dev2.myeventon.com/wp-admin/admin.php?page=evoics&tab=evoics_1

File: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2020/08/24023350/Berlin-Zeit-Demokalender-_automotive.index%40googlemail.com_.ics

I downloaded the file: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2020/08/24023350/Berlin-Zeit-Demokalender-_automotive.index%40googlemail.com_.ics

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

I put it to functions.php: https://athletictestingsolutions.com/my-heartcheck/wp-admin/theme-editor.php?file=functions.php&theme=bb-theme

Please check and let me know.

Hi MyEventon team, just checking in on this. Hope your technical difficulties have been resolved.

Best,

Bra

Thank you for your help.  Can you please confirm for me where you put the code?  Is it in the Theme functions/php?

When checking out, I only see the Child Full name.

David

Also using the reminders addon for rsvp – is there some way to have receive email updates selected be the default either with or without including that field in the form? Also is there someway to edit previous RSVPs to enable email updates?