Reply to: tickets(189547)

Hello,

Please go to EventON > Time Settings > disable Allow universal event time format on eventCard.

Reply to: tickets(189349)

The only problem seems to be the lack of proper style in

Please send us wp-admin access to your site as a private message for us to further assist your situation.

I found another bug -very related- as you can see at RELATED EVENTS zone, the CANCELLED event ALSO appears as NORMAL -on the main site.

Related events don’t have any custom styling at the moment. It just shows Title and Date. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(187782)

Hi Artem,

I had it working for a little bit under /events by using the shortcode in my custom built page. It’s important to me to have the /events slug for my events page because it’s alot easier to use in conversation/marketing than having to say /events-directory or similar.

I don’t know if caching or something took awhile to catch up and that’s why it worked before and not now but I would have assumed there is the opportunity to move EventOn to a different slug/url and not interrupt my set page as per the Events Paging section or is it impossible to move EventOn from that URL?

Reply to: tickets(187782)

From “Jul 31,2020 AT 6:05AM – Posted 6 Days Ago – #188494” message the problem is in the theme. Unfortunately, we unable to help with this from our side.

Could you also try this suggestion:

PROTIP: If the /events page does not work due to theme/plugin conflicts, create a new page, call it “Events Directory” Insert eventon shortcode and use that as your main events page which will have a URL ending like /events-directory. This would be a perfect solution if you have conflicts with /events slug.

Reply to: tickets(187782)

Hi Basilis,

This is definitely not a server issue. It only happens when EventOn is activated. It’s been ongoing too…

I won’t need the Archive Page I just want to use the shortcodes and put them into my own pages, I just need to get back my isaaclomman.com/events page

Reply to: tickets(189067)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(189121)

Is this the correct order:

#91044 completed

Speakers & Schedule – Single Site

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!