Thanks!
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Replies for tickets on suppota
Reply to: tickets(190788)
Hello,
Please check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.
Reply to: tickets(190726)
We are sorry for the inconvenience. We do have issues with our server at the moment and working on solving them ASAP.
Reply to: tickets(190784)
Hello,
Please go to https://www.blueskies.rocks/wp-admin/post.php?post=37689&action=edit and change their names:
You can also use Variations add-on https://www.myeventon.com/addons/ticket-variations-options/. Try on http://dev.myeventon.com/wp-admin/
Reply to: tickets(181277)
What was the problem? I have to add image fields too so I need to know.
It seems there was a typo in the guide. You need to comment if(!is_admin()){ and } in
if(!is_admin()){
// actionUser intergration
add_action(‘evoau_frontform_evotest’, ‘evoautest_fields’, 10, 6);
}
I am going to contact our developers about this.
I want to display option to download the PDF and view images on the event card?
Please follow https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/
Reply to: tickets(190457)
hey there the reason why scripts and styles may be missing on your page is if a them is not supporting wp_footer() try switching to default wordpress theme and see if the issue still happen. If it goes away try contacting theme developer and see if they can provide a fix for loading 3rd party scripts to page.
Reply to: tickets(190790)
The ticket was closed. I see a reply indicating you will email me instructions on the work, however, I have not seen this email nor evidence of the work on the site.
My client has become very impatient with me while trying to communicate with you. I just need to know where to update these new fields how to many adjustments going forward.
I would like to test the work to insure it is performing as expected.
Reply to: tickets(190790)
Hey Jeff,
I have done the work, not sure what u have not checked, I think I have updated also the ticket.
For some reason, I deal with problems on the specific category at customizations. I will update there again and if it does not work I will email u asap
Reply to: tickets(190798)
Canceled Events:
Aug 20: Sabor de Oaxaca
Aug 21: Summer of Salsa
Screenshots:
https://www.dropbox.com/s/xppzjperg4y2gdv/Screen%20Shot%202020-08-20%20at%2011.53.12%20AM.png?dl=0
https://www.dropbox.com/s/dpuo40t01gdiluh/Screen%20Shot%202020-08-20%20at%2011.58.59%20AM.png?dl=0
Reply to: tickets(190193)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
