Reply to: tickets(190584)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(186881)

It looks very ugly…

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

…and doesnt even work.

Could you go to EventON > EventCard > enable Show full event description? Now the submit button should be clickable.

Reply to: tickets(189108)

Hi there, my ticket #185575 was closed, although the issue was not resolved. Last week your Help Desk had some issues and I’m not sure that my comments on the issue with the plugin that was built for me actually came through. I have left a few comments on the ticket #185575 but no one ever got back to me until today saying that the ticket is closed now. The plugin that was built for me is creating an error when order is being fulfilled. Please have someone to look into this. I have provided all the login details in ticket #185575 but can do it again here if needed. Thank you