Dan, I am terribly sorry to inform you this. You raised the ticket for refund on June 29th, but you have purchased the addons on May 18, so you have passed your 30 days refund window per our refund policy https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/
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Replies for tickets on suppota
Reply to: tickets(183962)
It doesnt look like there was anything paid or the job was started by our guys. So if you still need the job done, it may be best to start a new customization job ticket. Which you can do by creating a new ticket and selecting customization jobs as type.
Reply to: tickets(183109)
Hope Dave’s solution helped you resolve the issue.
Reply to: tickets(185852)
The events navigation loads, just not the event specific content.
Reply to: tickets(185852)
I am no longer using that add on.
The nets page I am working on is now at this location.
https://fiestasanantonio.org/478043-2/
That page works correctly now. But when you click an even that page does not fully load. Can you please take a look and let me know why a portion of a single event page would not load?
Reply to: tickets(186929)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Reply to: tickets(176118)
Basilis Kanonidis, please give me an update about this project!!!
Reply to: tickets(186929)
many thanks for all your help, this has resolved the matter
Kind regard
Lorraine
Reply to: tickets(176118)
Hello Basilis Kanonidis,
What about this project? I have paid $ 300,00 for it!
Reply to: tickets(176118)
Hello,
How do you want to deal with this project? Do you want to pay back the money?