Replies for tickets on suppota
Maybe you can somehow exclude EventON from the cache plugin?
Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the plugin developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.
Ah yes, sorry. We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
1. Please use this code:
.eventon_events_list .eventon_list_event .evcal_desc .evcal_desc3 { display: none !important; }
2. & 3. Please go to EventON > Settings > Appearance > Calendar Date Color
and EventTop Styles > Event Title font color. If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header
Hello,
Please rename your .po file to eventon-sv_SE.po:
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Meanwhile could you please try the instructions mentioned in this documentation?
Ashan,
On customer’s website:
event-post.js?ver=2.9:71 Uncaught TypeError: FORM.ajaxSubmit is not a function
at HTMLSpanElement.<anonymous> (event-post.js?ver=2.9:71)
at HTMLBodyElement.dispatch (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.2:3)
at HTMLBodyElement.r.handle (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.2:3)
On dev2:
http://dev2.myeventon.com/wp-admin/post.php?post=22485&action=edit
Hello,
You can use these additional calendar parameters via API URL:
focus_start_date_range (int) unix timestamp of event start date range;
focus_end_date_range (int) unix timestamp of event end date range
Convert dates to Unix Timestamp with this service: https://www.unixtimestamp.com/
If you want to customize Single Event Page template please check https://docs.myeventon.com/documentations/customize-single-events-page/
You can order Event Card fields by drag-and-drop: https://docs.myeventon.com/documentations/make-sure-eventcard-data-visible/
Hello,
I cannot find a link to the mockup. Could you send it again?