Replies for tickets on suppota
Hi there.
I can confirm I have followed the suggestions in the documentation. The problem only occurs when both the EventON and Highfield plugins are activated. Chnaging the theme didn’t make any difference and none of the other plugins installed affect EventON.
Kindest regards,
Phil.
Hi,
Please provide both ftp and wp-admin access info. Work is coomplete.
Hey Marc,
For a reason Ashan has pasted something else, I have asked him to look into that again
We will do!
Please note that we could not re-create that bug over our development server, so we will need a little bit of more time, just to make sure that we are heading the right direction with the debug.
We appreciate your patience and understanding
Hey Teresa,
The code I have put is working, but your theme is conflicting. I am checking that with some JS, I am expecting all to be done already trust me I loose a lot of time because of this conflict for me it is terrible.
Thank you. Sorry for the bad password. I’ve updated it
The new password is CMl7*Sl$PctIb!CskfT$42ee
I’ve added your code, but that hides the repeated events for that month and continues to show the events from the current month in the further months. I want to hide the events that show up from the current and previous months from future months.
We have two events that will happen every week from now until whenever. When I click on August, it’s showing those events in with July dates as well as those events August. When I click on September, it’s showing those events with July, August, and September dates.
I’ve removed the code and reverted back to what we had. I’m sure there is something simple that I’m missing. I appreciate your help.
Hello,
Please go to EventON > EventCard > enable Show full event description.
Please follow https://docs.myeventon.com/documentations/make-sure-eventcard-data-visible/ and uncheck Learn More & Add to Your Calendar.
Hello,
Could you try adding this to the shortcode:
hide_mult_occur=”yes”
Please also note that the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
Hello,
Please add this to the shortcode:
hide_mult_occur=”yes”
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):
.eventon_events_list .eventon_list_event .evcal_desc span.evcal_desc2, .evo_pop_body .evcal_desc span.evcal_desc2 { text-transform: none !important; }