Archives: Replies

Hi, that didn’t work. If I set the /events page to draft, it still appears. I only want to display 1 event calendar. Can you tell me how to do this please? What should I do with the /events/ page? Please let me know. Thanks

Checking into this now. sorry for the delay. I will also address your other issue with ticket ID 378832

We are sorry for the delay. I increased memory limit to 2048M, to see if it helps.

Your website isn’t loading for me at the moment. I cannot access to FTP.

“PHP Deprecated” messages aren’t affecting any of this, unfortunately.

Could you tell us in which version all this started happening?

Can you downgrade so everything will start working correctly?

Please update EventON to 4.9.3. Next, please go to EventON > Time Settings > make sure that Default Event Timezone is the same as wp-admin > Settings > Timezone.

It should work afterwards.

Hello Alex, thank you for your message and glad you liked our cart 🙂

It is a custom solution we made in-house 🙂 Send us a message to info [at] myeventon.com and I can share you the code we used if you are interested 🙂 

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Added two events “Subscriber Test”, “Subscriber Test 2”. Please check and let me know.

Perfect! If you have any further questions or concerns please create a new ticket.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

On my side:

Please send us wp-admin access to your site as a private message for us to further assist your situation.