Replies for tickets on suppota
Ashan,
Confirmed on customer’s website: https://sandiegomountainbikeskills.com/wp-admin/post.php?post=58714&action=edit
On dev2 it doesn’t include {event_name} in Product Name:
http://dev2.myeventon.com/wp-admin/edit.php?post_type=product&orderby=date&order=desc
http://dev2.myeventon.com/wp-admin/post.php?post=22363&action=edit
please try what artem suggested it should work.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Thanks steve and this was also resolved in the newer version of rsvp addon. Which we will release soon.
Hello sir,
Is this possible to finish the job I requested? Thanks
Oh thank you. I was concerned, but relieved you’ll get it done.
Hey Steven,
Here is an update for you ( I know time flies fast ).
The requests are a bit hard, so we are working through them to make them happen. I am still in the process of solving the way those 2 can interact together properly, so I appreciate the patience. I am trying to quickly solve the issues for you and publish the update request, give me some more time so we can solve them or have at least the best solution available.
Hey Agence,
Giving you an update regarding the work. It does get a little bit more confusing and hard from what first I calculated, but I am working on it. Trying to solve everything the quickest so we can close this down.
Thank you for your patience.
Hey Teresa,
No, I am really sorry for this. Actyally my sister gave birth and I was away.
I apologize again, I am solving your request ASAP by tomorrow.
Again, I am really sorry
In this case, at least the description of the CSV import should say that you can only use unique names of the locations, regardless of the address.
As far as possible, I would also use the WordPress functions for the development. Unfortunately, in the case of the importer, the user cannot reproduce what they want. The result may differ from the original data.
The importer also shows the user no potential errors in the cross-references. We found this problem here more or less by accident.
I think that the product should be improved at this point. The user does not expect the software to behave in this way.