Replies for tickets on suppota
Hello,
This ticket is private.
The latest EventON order you can find here:
https://evilgirlshq.com.au/wp-admin/edit.php?post_type=evo-tix
And if you go here and search for it, then it’s Type is correct:
https://evilgirlshq.com.au/wp-admin/edit.php?post_type=shop_order
The rest of orders don’t seem to be purchased from EventON, but from WooCommerce itself, that’s why it shows Non-Ticket Order.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Since you added it manually using Subtitle, then the only way is to change it is to do so manually as well:
Please check and let me know.
Perfect! Please keep us updated.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Please check now and let me know.
Hi Artem, still not working. Here are my login details:
https://visitdartmoor.co.uk/wp-admin/
Username: EventOn
Password: VDEventOn01!
Thank you for your help. Though I don’t get, why this has been the problem.
It’s working now, but it’s also working without this. We never had this switch on before.
For me it seems that there has been an Ajax problem from a third party. As we investigated no one changed anything and it was working well the day before. As the events disappeared I recognized an google maps error conflict I haven’t seen before. Even we do not use google maps in eventon.
We will have an eye on that and I will let you know if there will be further errors.
Thank you very much for your help.
Hello,
I have desactivate worfence. Here is the new credentials :
admin url : https://staging.fancycake.be/wp-login.php
Email : info@myeventon.com
Pass : Y2tE6Sd)Iyq3d^ryC2xr3^1V
Yes the issue is with the 89€. The price should be crossed out and the promo price should be right next to it.
Thanks,
Florian
Thank you Artem. We found the conflict.
Thank you for your assistance.
Sorry about that! I did go check the Timezone & it looks like that was the problem – I’m not sure how it got switched but I think we are good to go! Thank you for your help.