Archives: Replies

Hi Vasim,

We are sorry for that, but Ashan was working on creating and releasing version 2.9 of our plugin! W are so proud for this release!

We appreciate the patience, I have re-assigned the ticket to him already.

Hi Craug,

Thank you for your message.
Are you sure regarding the emails that go out? That is a little bit of strange, first time someone reports it.

When you speak about a subtitle, can you please define it?

Hey Austin,

Thank you very much for sharing those details.

Ashan will do review that further, allow him some time please.

Hey Cheryl,

I have wrote a lot of times into it, not sure if you do not get my replies, can u please give me an email also, as an alternative option of communication please?

OH, I have not noticed that.

Please describe the request completely, like you did on the email, so we can have a log of the details and we can start afterwards.

 

Thank you!

alternatively you can also try 

Hey there thank you for the feature request sorry for not replying, we check feature requests as much as regular tickets.

We recently added zoom integration for virtual events in 2.9 update. 

Sounds to me like you may want to use event tickets addon and variations options to allow customers multiple options to buy recorded videos. 

No worries. I have created cloned our site into a development environment and have added a user for you in wp-admin.

Please change your host records for www.theheightsfellowship.org to 167.172.193.63.

I have set your user as ashanjay and AshanjayEventOn as the PW.

I have created a test event under https://www.theheightsfellowship.org/students/calendar/ for you to test with.

Please let me know if you run into any issues.

Hello,

If you enabled “Edit Event > Tickets > Manage Ticket Stock > Manage capacity seperate for each repeating event” then EventON reduces the number of tickets from each repeat separately: #1, #2,…. Otherwise it reduces Total Tickets in Stock.

1. & 3. Thank you for your great suggestions, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.