Archives: Replies

Hello,

Please don’t use Content Type: Single line Text, but select Multiple lines of text instead and put the HTML code.

I am very sorry, but it seems that I misread the option description. You don’t need to add eventtop_style=”2″ in order to obtain a small margin between tiles.

tiles=”yes” tile_bg=”1″ should do this by default. Could you update EventON to 2.9 and check? On our test server: http://dev2.myeventon.com/22300-2/

on the staging site I’ve disabled ALL plugins and even went to the default theme and the issue still persisted.

Could you please also try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. Maybe your theme or a third-party plugin affects EventON?

Ashan,

Please check  Jul 9,2020 AT 6:41AM – Posted 30 Minutes Ago – #185149.

I cannot recreate this on our dev2 server.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please turn off the Order Completion functionality on your website and check again. You need to complete orders manually.

Hi Artem,

I just noticed that if I hit the manage assigned user button multiple times that the user list will finally load. I can leave it “loading” for an hour an nothing will appear, but now after clicking multiple times it does show up.

I am worried this is because the number of users on my site? Video below.

https://www.loom.com/share/428e5498ad4841b7afaf1055e4e4ee35

1. When you change EventON > Time Settings > Allow universal event time format on eventCard, EventON starts to use Date/Time Format for both Start and End Date. So the only option at the moment is to disable Allow universal event time format on eventCard, so EventON can use the built-in date solution.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!