Reply to: tickets(384947)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!


Could you go to EventON > Time Settings > make sure that Timezone is the same as wp-admin > Settings > Timezone.

Reply to: tickets(384910)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(384817)

Hello Gilson, Love it that you have utilized chatGPT to debug the issue 🙂

I updated the code in your website to have the ICS file times be correctly shown in proper UTC time with TZID that will adjust it to correct timezone.

Event Link for testing: https://www.rhemabiblechurch.com/events/rhema-youth/

Let us know if this is not what you are desiring.

Reply to: tickets(384910)

yes, after I cancelled the subscription I got a message saying that if I re-subscribe I can get 25%.
My client is only going to resubscribe if they get the discount. See the attached screnshot that was on the page where I “unsubscribed”

Reply to: tickets(384102)

Great news my friend.

Got the location page working!

You have the google maps API disabled so you are not going to see the location map in this page. if you want the map, please enable the maps API from eventON settings.

Reply to: tickets(384102)

Hello there, Looking into your issue now lets see if I can get this resorted quickly mate 🙂

Reply to: tickets(384817)

Thank you for answering.

I’ve tested the following login, and it is working.

login: agarcia
ps: nhb(paCQA%B)Hk*7dCHiQvhm

You can try to add the RSS and your calendar, and you will see the time will save 5 hours early on the calendar, and when you open the event on the website, the time will be right.

 

https://www.rhemabiblechurch.com/calendar/