Replies – Page 10562 – EventON Help Desk

Reply to: tickets(180079)

May I restore “10-11:30am Sweetology Decorating Party T&C” event https://sweetology.com/wp-admin/post.php?post=27021&action=edit for a test?

Reply to: tickets(180273)

Hello,

No issues on our test server: http://dev2.myeventon.com/21934-2/

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(180115)

Please go to EventON > Google Maps API > disable Disable Google Maps API. Now fix this issue:

Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

More info: https://elfsight.com/blog/2018/06/how-to-get-google-maps-api-key-guide/

Reply to: tickets(180115)

Hi,

here the access data.

Link:

https://khe.kulturhauseutritzsch.de/wp-login.php

Name:

AdminKHE

PW:

yQHdPdM^b%ruUDGCcKn$IO&1

I hope you can find a solution. 🙂

Best regards

Reply to: tickets(178766)

Thanks for your help, we have found in your documentation these instructions:



3. Check and remove access restrictions

If some of the required dynamic files from your website can not be accessed by eventon on front-end without logging into your site ? such as admin-ajax.php file. You need to check to make sure you dont have any 3rd party plugins restricting access to certain files for non-logged-in users.

If you do have these you will need to find a way to add an exception to admin-ajax.php file. Because this file need to be able to access from front-end without having to log in.

We have consulted with the hosting and it is a security problem, some rules have been modified and everything is working correctly. Thank you very much for your help. Thank you!!!!

Reply to: tickets(180208)

Reply to: tickets(180225)

Reply to: tickets(180068)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(180226)

I’m sorry – Its happened to me on my own site as well- 6 months of events lost a few years ago

and then all updates since were fine but its always on the back of my mind

the update from within your plugins should be working now unless you are updating from 9 months ago to the latest version

I am sorry this has happend to you- when I update I make a staging site and update the staging site with fingers crossed I know that doesn’t help you now, but its something to consider for the future

Dave

Reply to: tickets(179961)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!