Reply to: tickets(383934)

Please go to EventON > Advanced > change Select event calendar WP Query method to Query all the event posts:

Reply to: tickets(379701)

Ashan,

On dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

https://dev2.myeventon.com/wp-admin/post.php?post=57430&action=edit

Reply to: tickets(384112)

Ashan,

The same issue with ApplePay:

https://helpdesk.ashanjay.com/ticket/hi-support-team-we-are-using-eventon-tickets-on-https-olamimanhattan-org-when-a-customer-pays-via-apple-pay-at-checkout-through-wooco/

Reply to: tickets(384112)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(384231)

Ashan,

The same issue with ApplePay:

https://helpdesk.ashanjay.com/ticket/ticket-orders-with-seats-paid-with-stripe-apple-pay-do-not-appear-as-ticket-order/

Reply to: tickets(384231)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(384437)

Could you also tell us more about “…it downloads the event on the attendee’s calendar in the wrong time zone. The google calendar download is correct.”?

Are you referring to this?

Do you have the same issue on our test site:

https://dev2.myeventon.com/events/test-253/

Could you check and let us know?

Reply to: tickets(384437)

Ashan,

On dev2:

https://necanews.org/wp-admin/post.php?post=33497&action=edit

https://dev2.myeventon.com/wp-admin/post.php?post=57429&action=edit

Reply to: tickets(384437)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.