Archives: Replies

We are sorry for the inconvenience. I am going to assign this ticket to Ashan (CEO) and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

Please check wp_posts table. You can find EventON’s posts by filtering the data with post_type=ajde_events.

Find Zoom fields by checking Edit Event > Right Mouse Click > Inspect:

Unfortunately, we cannot help with customizations. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

FYI, Sunday at 4:45pm EDT, v2.8.10 is still not available via CodeCanyon for download of existing purchases.

 

Thank you.

Hello,

Please check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Hello,

It’s already available. Could you try following this instruction and update the plugin:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

You can find it in EventON > ShortCodes > Event Lists: Extended.

Did you try the shortcode from “Jun 13,2020 AT 12:56PM – Posted 1 Day Ago – #180827”?

It seems that on this screenshot https://helpdesk.ashanjay.com/wp-content/uploads/2020/06/eventon_location.jpg you are still using add_eventon_list instead of add_eventon_el.

Could you check?

Thanks again Artem!

We are glad that you’ve managed to resolve the issue, if you have any further questions or concerns please create a new ticket.