No worries. Thank you. I do appreciate all the hard work.
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Replies for tickets on suppota
Reply to: tickets(179347)
Will do again apologies for the inconvenience.
Reply to: tickets(160627)
I changed the password again. Please try now
pass: testtest
Reply to: tickets(179347)
Hello,
Great! If you have more question or any issues please let us know.
Reply to: tickets(179136)
I added wpml_l1=”en” wpml_l2=”fr” so now WPML compatibility should be enabled on the current version:
Could you check and let us know?
Also, if the plugin has been approved by worpdress it should show as an update in my dashboard.
Since EventON is a standalone plugin you purchase from CodeCanyon, you cannot download/update it from Plugins page, like you can with other free plugins.
Reply to: tickets(179344)
Hello,
You have one add-on purchased:
#3741 Daily Repeats
Could you check and let us know if this is correct?
Reply to: tickets(177970)
Please check this link: https://helpdesk.ashanjay.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-01-at-4.42.03-PM.png
You can also send us FTP access to your site as a private message, so i can apply the fix directly to the code.
Reply to: tickets(171922)
grrrog,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Reply to: tickets(176041)
Your subscriptions should be here: https://docs.myeventon.com/wp-content/uploads/2019/06/Screen-Shot-2019-06-07-at-1.41.26-PM.png
Please go to https://www.myeventon.com/my-account/ and then click on Subscription.
Reply to: tickets(179331)
Hello,
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
I tested this on our dev server and was able to update the existing event by using CSV Import via event_id.