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Replies for tickets on suppota

Reply to: tickets(179136)

HI

I get a critical error when i try to upgradte to 2.8.9

Also, why am i not prompted to upgrade in the Dashboard?

thanks

tammy

 

Reply to: tickets(156331)

Hi Dave,

Do u have a theme backup? If yes, we can add the code for you for the testing 🙂

Let us know and we will proceed.

Reply to: tickets(178730)

Hi,

Can you please open the web site, so we can provide you with a small CSS rule that will fix that issue?

Reply to: tickets(178730)

Ok, did both. I never get any notifications about updates, so easy to miss.
Problem seems solved, but now the RSVP buttons (here called “Book this Meeting”) are cut off.
See attached image.

Reply to: tickets(179268)

Please also note that the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(179243)

found the event- when the event is set to draft- then all the events take on the info of another event

so first things first: we need to see if eventon is causing the issue or another plugin is causing the issue

so step 1: deactivate all plugins (do this when the website is not busy)
then activate them one by one- and in between each activation- test to see if the calendar is working right or not

you can also do this with the theme as well.

remember when deactivating all plugins- clear the cache as well.

 

Also: I don’t know if adding that zoom link is causing any effect- but with the latest eventon- it now has a place to add your zoom link