Archives: Replies

I have added a small movie to show the problem

Hello,

There seems to be a problem of incompatibility with the theme. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.evoau_submission_form .evoau_table .row p.label, .evoau_submission_form .evoau_table .row p label { float: none !important; }

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Please check them and post the correct login information as a private message, thank you!

Hello,

No issues on my Chrome:

Could you send us a screenshot?

This is correct, Subscriber add-on cannot send out emails 15 minutes before the event start. Unfortunately, this is the only available option at the moment.

Hi Ashish, yes it works, thank you!

One more little thing that I noticed – the field “GBO City” does not get transferred to Hubspot if the city name contains more than 1 word – i.e. Sao Paulo or New York.

How can this be solved?

Thanks for your reply first.

Let me make it clear what reminder we need, for example:

1. I create an event (start time is the next day 9:00am)

2. I want to set an email reminder to be auto-sent to all participants 15 minutes before the event start.

After I read the information about “Subscriber” addons, it seems it does not fit my need. It only send emails when:

1. verify email address (to each subscriber)
2.  confirmation email (to each subscriber)
3. notification email (to admin)
4.  new event email (to each subscriber)