Archives: Replies

I’m not very happy on giving full WP-access to be honest.

Can you provide me with the new ZIP that will be released today? This way I can upload this and test if the problem stil persists.

Hello,

Could you elaborate? id=”” only works with Single Event shortcode:

[add_single_eventon id=”21946″ ]

Also you cannot use more than one number in id=””.

If you want to show 3 events from multiple months please check Event Lists: Ext https://www.myeventon.com/addons/event-lists-extended/ add-on. Try on http://dev.myeventon.com/wp-admin/:

[add_eventon_el number_of_months=”12″ event_count=”3″ event_count_list=”yes” ]

Thank you for your messages, I am going to assign this ticket to Basilis and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Could you send us a link to the file you are trying to upload? Please also check EventON > CSV Import > GUIDE FOR CSV FILE and make sure that your file has the same fields and overall structure.

Could you also try cleaning your cache plugin? It seems that it still contain old CSS styles.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Only one ticket per event, I am afraid. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Please follow https://docs.myeventon.com/documentations/how-to-show-past-events/. By default Event Lists doesn’t show past events.

Found this issue:

Failed to load resource: the server responded with a status of 500 () admin-ajax.php:1

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.