Reply to: tickets(180298)

Hello,

1. Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. It seems that there is a lot of CSS styling from the theme that affects EventON.

2. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(180302)

Hi,

I dont know where to putthe code, please help.

User: eventon_supporter

PW.: fR$rSJLW9^EQJRUx8xNfYOM1

 

Yes I translasted all the words and phrases in “language” under “action user”

Thanks

Reply to: tickets(180303)

Hello,

Could you update EventON to 2.8.9 so we can test this properly? Thank you!

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(180059)

We are very sorry for the inconvenience. I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.