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We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

I’m sorry – Its happened to me on my own site as well- 6 months of events lost a few years ago

and then all updates since were fine but its always on the back of my mind

the update from within your plugins should be working now unless you are updating from 9 months ago to the latest version

I am sorry this has happend to you- when I update I make a staging site and update the staging site with fingers crossed I know that doesn’t help you now, but its something to consider for the future

Dave

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

That’s great, many thanks. I can see these changes – didn’t have to empty cache, just refresh page.

Thank you.

I’ll assign this to Ashan the creator

wp-admin access didn’t work so I can’t get in there to diagnose

there is another shortcode generator in

myeventon>>>>settings>>>>shortcodes you can use that to copy and paste into the blog post

Have you installed the classic editor plugin or made any updates of late?

I’ll assign this to Ashan the creator and see if there is a way to break up those emails into chunks of say 100 at a time and therefore it would take longer to send all the emails but could ?? allow it to work

appears to be a sendgrid limitation

I use https://en-au.wordpress.org/plugins/easy-wp-smtp/ and use my smtp from my siteground server if that helps

we can’t make sendgrid send more than 1000 emails I am unclear as to what you want us to do

could be a limitation of the classic editor plugin you have installed

 

you can access the shortcode generator from

myeventon>>>>>settings>>>>shortcode

 

within the settings of the classic editor

Its not in english so I do not know if any of the settings below allow you to add it