Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Adding an image
I do indeed think the problem is coming from the theme but am unable to get clarification from the theme developer. I can’t understand how it can work flawlessly in your environment but not in theirs. The continued response I get from them is that they are unable to provide assistance with regards to 3rd party plugins. Therefore It’s very frustrating. I’m backwards & forwards between yourselves & inwavethemes trying to get this working.
I have however been able to get it to fire and return results using the following method.
Original Code
// Submit search from search box
$(‘body’).on(‘click’,’.evo_do_search’,function(){
do_search_box( $(this) );
});
When I change the code to
$(‘body’).on(‘click touchstart’,’.evo_do_search’,function(){
do_search_box( $(this) );
});
The on click event fires and returns results.
I now need to try and find a way to hide the popover tooltips that are sometimes randomly fired on the first tap. Only seems to occur in safari ios.
Any idea’s
Many thanks for your help on this – It’s much appreciated
Dave
Hello Basilis,
Here is the login information;
Please let me know. Thank you.
Hey Alex,
it is possible yes.
What is the design you want them to have?
Hye Ryan,
Send us the details and we will do try to do that today or tomorrow.
The image did not post
Found it. And for this that do not feel like typing
include_once('class-admin_lang.php');
I am experiencing the same exact issue. Unfortunately the screenshot supplied here, while helpful, does not show a full path to the file. Can someone please supply a full path to this file?