Archives: Replies

Hi Tamara,

You are welcome!

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hello,

This will require custom coding.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Customization is a one-time job and not an ongoing service like we provide through helpdesk for plugin and addons.

Once we handover the work, we give 5 days to clients to tell if something is not working as requested. After that, we don’t provide the support.

Since you did not respond within the time, and I had already provided the 5 day time notice few times already, I closed the ticket.

I am going to look into it one last time.

So, can you please go through the custom work thoroughly and let me know what else is not working. It will save a lot of time if we can fix everything that is not working in one go.

Also, please make sure the issue is indeed caused by the custom work and not by other plugins/addons, themes, or even configurations and customizations you have done.

Some additional information when you can access the provided admin site to look at the events: I have identified two events that show the different behavior.

The event named “Good Event” can be fully edited in the EventON Edit Event page. All of the controls work as expected.

The event named “Bad Event” cannot be properly edited. The event start date pop-up does not work, the “User interaction for event click” cannot be changed. The “Add Additional Images” button does not respond. I need to know why many of my events are not fully editable in this way.

Thanks!

That worked.  Thank you.

Thanks Artem, this would be an extremely helpful functionality

Hi Artem, do you have an idea about how long it could take?

Thank you! Not sure I know where to find the temp solution to remove lightbox. I will wait for further instructions.  🙂

Basilis has accepted the job for 1