Archives: Replies

Thank you.

I saw the same problem reported here:

https://helpdesk.ashanjay.com/ticket/event-not-changing-from-cancelled-to-rescheduled/

There was some code provided as a patch, but it didn’t work for me; the events page wouldn’t load at all, just a blank screen.

Hi,

Can you please disable the plugin wpml eventON and then try to activate eventON again?
If that does not work, let us know.

Hi Tamara,

Thank you for reporting this.
We will check this further and update you accordingly. Allow us some time to review this, please.

Thank you

Hi Tarun,

 

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hi,

Please add the following:

 

.ajde_evcal_calendar.boxy.boxstyle0 #evcal_list .eventon_list_event .desc_trig {
box-sizing: unset;
padding: 0px;
}
.ajde_evcal_calendar.boxy #evcal_list .eventon_list_event .desc_trig.hasFtIMG span.ev_ftImg {
background-size: cover;
}

Let me know if they work as should.

Hi John,

Thank you for reporting this. We will do investigate it ASAP.

Hi,

We understand, please do contact the plugin developer them to explain how  to not ve over-writted and we will be able afterwards to apply a fix.

Thank you.

Hi,

It should be inside the next day or two, as he is checking the priority tickets first always.

We do appreciate your patience.

Hi Will,

For better management please do not create duplicate entries. This makes things really hard for us to understand and identify the ticket requests and supply good support.

We appreciate it.