Reply to: tickets(176140)

Hello,

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(176135)

Hello,

Unfortunately, I cannot access wp-admin:

Access Denied – Sucuri Website Firewall

Could you check?

Regarding to your problem. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(176100)

Do you want to display html in popup only? If there are other features/functions you want added, let me know

Reply to: tickets(176107)

Hello Ariana it seems like your event lists ext. addon have been renewed already. Are you wanting an invoice for order ID 84330? 

The orders are by default set to renew automatically when the license period expire. And they need to be cancelled if you do not want license renewed. IF license expired, you will not get updates and support any more from us.

Kindly let me know which order ID

Reply to: tickets(175818)

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(165840)

So, I did check it and this does not seem to be caused by the customization we did. It works fine on our end.

I have seen you have also done other  customization through one of our other staff.  So, please disable all other customizations you have done thorough other parties, undo any edits, changes or customization and check once.

Meanwhile, I am doing some further test to pinpoint the program causing the issue and will let you know once I find it.