Reply to: tickets(176121)

Hello,

Could you go to EventON > Select calendar event content filter type: EventON Content Filter? If this doesn’t work please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(176107)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

1. Please check https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ > 7. Subscriptions & Automatic Renewal > 7.2 Subscription Cancellation.

2. Unfortunately, no discounts are available at the moment. However, please check bundles: https://www.myeventon.com/addons/?type=bundles

Reply to: tickets(175925)

I activated WP_DEBUG and after I tried to add a ticket to Cart and it disconnected me from the server via FTP. I tried to add more tickets and it worked correctly:

Also debug.log doesn’t contain any fatal errors so it seems that the problem is in network connectivity. Please contact your hosting provider.

Reply to: tickets(176052)

I want to install EventON 2.8.8 alongside with your current version. To do so I need to access your server via FTP to rename the plugin folder otherwise I won’t be able to install 2.8.8.

You can also follow the instructions in this documentation to activate debug in your site. After install EventON 2.8.8 and check debug.log for errors or follow this guide to in order to check for js errors.

Reply to: tickets(160684)

Hi,

I have bought “Yearly View” and inserted the shortcode in the sidebar widget, but it does not work.

Can you please tell me what is wrong (see enclosure) ?

Thanks and best regards.

Reply to: tickets(176118)

Hi,

What we can do is replace our seat design with your seat option.

After we do this, you can design the layout as you need ( by drag n drop that is supported ).

Would that work for you?

Reply to: tickets(172301)

Hey Laudi,

I am trying to find out why the price is changing to round, not sure why it is happening as it is not something that is done from my code, so I am looking over it.