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Replies for tickets on suppota

Reply to: tickets(170917)

Hello, Soory, but that solution does not work!

I went to my server via FTP and changed the file as you have instructed. I moved the section one up higher as indicated and saved the php file. But it still does not allow me to change the status to [SCHEDULED] in the admin interface.

I can click the button, change the status and save the event, but nothing changed once the page is reloaded.

 

Reply to: tickets(170919)

Are you the US based developer … foreign addresses are blocked based on State security requirements

Reply to: tickets(170640)

Are you sure of that ?

The companies will each have a role of editor, and I don’t want that in company A page we find company B event …

Reply to: tickets(169200)

Hi,

Please check now.

I have installed the work.

Support period for customization work is 5 days, so please let me know if it is not working with that date.

Thanks

Reply to: tickets(170947)

LICENSE CERTIFICATE : Envato Market Item
==============================================
This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.
Licensor’s Author Username:
ashanjay
Licensee:
trail decouverte
Item Title:
EventON – WordPress Event Calendar Plugin
Item URL:
https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017
Item ID:
1211017
Item Purchase Code:
71e6a04d-b2ba-4d85-b178-17af8bf51c09
Purchase Date:
2020-02-10 14:59:53 UTC
For any queries related to this document or license please contact Help Team via https://help.author.envato.com
Envato Pty. Ltd. (ABN 11 119 159 741)
PO Box 16122, Collins Street West, VIC 8007, Australia
==== THIS IS NOT A TAX RECEIPT OR INVOICE ====
now my licence is on http://work.rando-moto-trail-decouverte.com
We spent the site in production on https://www.rando-moto-trail-decouverte.com/
due blow the license doesn’t want to be accepted
I should have disconnected it before but I didn’t sorry

Reply to: tickets(170822)

Hi Artem,

I’ve done as you told me all things, but the PENCIL ICON to edit events doesn’t appears.

– I’ve cleaned cache,
-I’ve settled  Turn on Write styles to header

But no response

Reply to: tickets(169986)

When you activate them on your website we can see their status in our system. So if they aren’t activated we can ask you to activate them before providing support.